Refund & Cancellation Policy

This policy applies to paid ZINTHUB™ subscriptions (Pro and Team Workspace) sold by Thimar, Sultanate of Oman. Payments are processed by PayPal.

14-day refund window

If you are not satisfied, you can request a full refund within 14 days of the payment date. This applies to the first payment and to each monthly renewal, measured from that renewal's payment date. Requests after 14 days are not eligible, except where applicable law requires otherwise. This policy does not limit any mandatory consumer rights you have.

How to request a refund

Email Thimar.om@outlook.com from your account email with the subject "Refund request" and include your PayPal transaction ID or subscription ID (shown in your PayPal receipt). We reply within 3 business days. Approved refunds are sent back to your PayPal account or original payment method through PayPal, usually within 5–10 business days depending on your bank.

When a refund is issued, the related subscription is cancelled and paid features return to locked status.

Cancelling your subscription

You can cancel anytime, with no cancellation fee, in either of these ways:

• In ZINTHUB: open your Dashboard → Account → Cancel subscription.
• In PayPal: Settings → Payments → Manage automatic payments → ZINTHUB → Cancel.

Cancelling stops future charges. You keep access until the end of the month you already paid for. Cancelling does not automatically refund past payments; request a refund separately within 14 days.

Deleting your ZINTHUB account cancels nothing in PayPal by itself. Please cancel your subscription first to avoid further charges.

Disputes

Please contact us before opening a PayPal dispute so we can resolve the issue quickly. Your rights under PayPal's Buyer Protection are not affected.